A customer rang up asking for a particular size of chest cooler.
Since the customer was in a hurry for the product I enquired with my Principals and informed
him that the said product is available and if he ordered it I could get it for him within a day or two.
An hour or two later I again rang up the customer to know the status and also to find out if
I am getting the order.
The customer said that his boss had gone out. Maybe he had gone elsewhere looking for the product.
Don't worry, I shall definitely phone and inform you if you are getting the order or not.
I told him that only one in a hundred customers would voluntarily ring up and give a negative reply.
He said: I know how eager you would be to sell the product. It's my duty to inform you anyways.
A rare gesture indeed!
Since the customer was in a hurry for the product I enquired with my Principals and informed
him that the said product is available and if he ordered it I could get it for him within a day or two.
An hour or two later I again rang up the customer to know the status and also to find out if
I am getting the order.
The customer said that his boss had gone out. Maybe he had gone elsewhere looking for the product.
Don't worry, I shall definitely phone and inform you if you are getting the order or not.
I told him that only one in a hundred customers would voluntarily ring up and give a negative reply.
He said: I know how eager you would be to sell the product. It's my duty to inform you anyways.
A rare gesture indeed!
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