Recently we visited a leading retail showroom in Madipakkam to check out the latest models
of washing machines and driers.
I could easily make-out that the salesman in charge of the washing machines was pretty sure within
a minute of our beginning to converse with him that we are not going to buy a machine that day.
His knowledge about washing machines was quite admirable. He patiently explained the features of
the various machines and tried to assess what combination of washer and drier would suit our requirements.
By helping a customer with profuse product knowledge, a good salesman can easily gel with the customer
and ensure that he gets the business when the customer is ready for the same!
of washing machines and driers.
I could easily make-out that the salesman in charge of the washing machines was pretty sure within
a minute of our beginning to converse with him that we are not going to buy a machine that day.
His knowledge about washing machines was quite admirable. He patiently explained the features of
the various machines and tried to assess what combination of washer and drier would suit our requirements.
By helping a customer with profuse product knowledge, a good salesman can easily gel with the customer
and ensure that he gets the business when the customer is ready for the same!
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