Saturday, January 3, 2015

Practice makes perfect

A new year gift?

Well you may take it that way.

A friend of mine introducted me to the 2048 game ( an app).

He also told me that he has been trying it for some days and unable to go beyond 512,
I was warned that I would become addictive.

I tried a umber of times and rarely reached 512,

Then I observed carefully and after a few days I reached 1024.

With confidence and constant practice I could reach 1024 quite often.

Then it happened on 1.1.2015. I finished the game with 2048!!

And again on 2.1.15.

Now I understand "practice maks perfect" fully.

Wednesday, December 31, 2014

Happy New Year 2015 !

Happy New Year.

My blog was begun with posts commencing from 1.1.2012 and three years have passed by.

1000 mg of gold free if you buy an air-conditioner.

Despite all my knowledge about weights and measurements I had to google to
confirm that 1000 mg is equal to ONE GRAM.

Well that is worth Rs.2500, a tidy sum.

May the new year bring good tidings!

Tuesday, December 9, 2014

New Year Sale

Chennai was probably the first city in India to give hype to New Year Sale.

In the mid-seventies, Vivek started the one day New Year Sale. The sale which happened on
the first of January every year was something which every Chennaite looked forward to.

People expected good discounts (and they got it too!!). People used to stand in the queue
even from 7 a.m. in the morning when the store actually opened at about 9.30 a.m.

But what happened? Everybody started aping this scheme and the one day became three days
and then one week.

Today it is a different story. A lot of things are bought on-line. Particularly mobiles, books, clothes and what not.

In my own experience, I find that the November sale this year has been the poorest in the last
forty eight months!!

Not much or almost nil sale is what could be expected till Christmas time.

What is going to happen after that for you and me?

Let us hope for the best!!

Good Luck.

Phone calls: Ours vs customer's.



Everyday we make a number of phone calls as well as receive many calls.

Is there a difference? Yes, there is!

To get business we advertise, send our representatives on cold calls and so on and so forth.

But once in a while a customer wants an air-conditioner or your service and calls you.

THAT CALL is the most important one, because if proper attention is given to that without being casual it will transform into business for you..

Are we doing that?

Tuesday, November 18, 2014

SPARINGLY USED !



We frequently come across advertisements for second-hand goods
mentioned as sparingly used or light use...

One may think that goods (particularly electrical and electronic goods) that are sparingly used will be in very good condition.

Actually it is not so!

When I was a school boy I had a transistor radio which I never used to switch on for weeks together thinking that it will be good as new.

My brother-in-law told me that the radio has to be used regularly and the transistors should get warmed up, so that the radio will remain in good condition.

Another friend told me a few years back that my car should be regularly run almost every other day, so that it remains in top condition.

During winter months it is good to run your air-conditioner for an hour or so once in two weeks, so that it remains in good condition!

Monday, November 10, 2014

New vs Old Air-conditioner

I bought a brand new car in the year 2007. March month. I still have it and it is in very good condition.

I always used to think: I have a new car. I have a new car.

But suddenly I realised that in fact my car is an old car. (old model). In fact it is a very old car!!
They don't manufacture the model any longer. So what??

As long as my car is in good condition (WITH REGULAR MAINTENANCE) there is no need for
me to buy another brand new car.

It is the same with air-conditioners. If a person buys an air-conditioner and the compressor fails within ten days, what is the use. It is a new air-conditioner.

My own air-conditioner is six years old. But it is in fine working condition.

Service dealers will do well to help maintain the air-conditioners sold by them to give the customer years of good service. These air-conditioners are like the goose that lays the golden eggs!!

Let us not be crazy to suggest our customers to throw away a good old machine for a brand new machine.....

Sunday, October 12, 2014

Double boost stabilzer - Ha, ha.



A few days back a customer rang me up and told me that he was looking to purchase around 50 nos. of 4 KVA double boost stabilizers.

He said that there should be digital display and the secondary winding of the transfomer should have been wound with copper wires.

I gave a very reasonable price for a very good stabilizer.

He immediately said: No, that is too much. I already have offers for Rs.2300 a piece.

"Well, you see, Sir" I started.

He immediately said: No. no more discussions. I know everything....

There was no point. I said: OKay, no more discussions.

Sadly, customers don't realise that salesmen are a fund of information and allowing them to talk will give them a lot of inputs to make an informed decision!! Alas !!