Happy New Year 2015 !

Happy New Year.

My blog was begun with posts commencing from 1.1.2012 and three years have passed by.

1000 mg of gold free if you buy an air-conditioner.

Despite all my knowledge about weights and measurements I had to google to
confirm that 1000 mg is equal to ONE GRAM.

Well that is worth Rs.2500, a tidy sum.

May the new year bring good tidings!

New Year Sale

Chennai was probably the first city in India to give hype to New Year Sale.

In the mid-seventies, Vivek started the one day New Year Sale. The sale which happened on
the first of January every year was something which every Chennaite looked forward to.

People expected good discounts (and they got it too!!). People used to stand in the queue
even from 7 a.m. in the morning when the store actually opened at about 9.30 a.m.

But what happened? Everybody started aping this scheme and the one day became three days
and then one week.

Today it is a different story. A lot of things are bought on-line. Particularly mobiles, books, clothes and what not.

In my own experience, I find that the November sale this year has been the poorest in the last
forty eight months!!

Not much or almost nil sale is what could be expected till Christmas time.

What is going to happen after that for you and me?

Let us hope for the best!!

Good Luck.

Phone calls: Ours vs customer's.

Everyday we make a number of phone calls as well as receive many calls.

Is there a difference? Yes, there is!

To get business we advertise, send our representatives on cold calls and so on and so forth.

But once in a while a customer wants an air-conditioner or your service and calls you.

THAT CALL is the most important one, because if proper attention is given to that without being casual it will transform into business for you..

Are we doing that?