Friday, December 14, 2012

Attitude is a little thing that makes a big difference

My relative Naags S. Nagarajan posted this in his FB wall today.

On seeing this I was reminded of a New Year Greeting posted by a dealer friend of mine. I am giving
the message below:

Dear All,

Fresh Hopes, Fresh Plans, Fresh Efforts,
Fresh Feelings, Fresh Commitment
Welcome with a fresh Attitude Cheers, Happy New Year !!!!

I wrote back saying that attitude will give altitude and wished him well in business.

Two days back I came to know by chance that this very same person had an item which we
required to be supplied to a Government customer. Since my attitude is to help people I told
him that we will take the item from him and help him liquidate a non-moving stock with him.

He demanded immediate payment which we gladly gave. He could have thanked me for
helping him in this matter. He didn't. I don't care too much for this. I reminded myself of
Mother Teresa's words: The good you do today may be forgotten tomorrow. Do good any way.

After the unit was delivered the customer complained that there was leak in the system (water- cooler).
We told our friend about this. His attitude was very cold! He was not in the least bit helpful. He spoke
in the manner of his responsibility ceasing once the goods are delivered.

My people were in tenterhooks.

However I told my people not to worry and that the issue could be a minor one. It indeed was and
was sorted out! If we think good, good things will happen I said.

Friends, when you write something, try to follow the good words as much as possible. Else you
can always find better (or should I say worse?) things to do!!

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