Monday, May 6, 2019

On-line woes!

I have been saying and I will continue to say that an air-conditioner is not a product to be bought on-line. It is more or less like a boy and a girl or a man and a woman meeting (!) on Facebook maybe after seeing the profile picture of a bright sunny actor or actress!! Most of the time or almost all the time it is not going to work out. Let me explain...

Yesterday a smart IT guy rang me up and said he wanted some doubts cleared. I told him that I would help him. First he said that he had purchased a model 155 ??? model of split air-conditioner from an on-line portal and he wanted to know the capacity of the unit. The technician who came and installed the unit was not able to explain that. I told him that the 15 in the 155 stood for 15,000 BTU and he had bought for himself a 1.2 ton capacity air-conditioner. Then he went on to say that his room size was 72 sft but there was no cooling at all even after suing the ceiling fan(!!). He wanted to know if his unit will be replaced. I assured him that his unit will not be replaced but the defect (may not be a major one) will be rectified and all he had to do was register a call in the toll free number of the concerned company.

In the afternoon another tech guy rang me up and wanted to buy an air-conditioner from me. He said that his friend had purchased an air-conditioner from an on=line portal and the unit was installed nine daya after delivery. The unit was defective and did not work and the return policy was that the unit should be returned within seven days from the date of delivery!! Ha, ha.

On-line is a web. Amazing flip!! You enter into it and a maze will be on!!

But let me tell you one thing. You want to buy a particular title of Chetan? Please buy it on-line and get it at your doorstep!!

1 comment:

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