The purchase assistant from a very big company wanted a freezer for their canteen.
I quoted a reasonable price bearing in mind the transportation cost (which is the game changer these days) and also said that payment is to be made in advance.
The buyer said that the company would pay in 30 days.
Yes, you could pay in 30 days to your regular suppliers who buy month after month. This being a one-of purchase, we cannot be following up for the payment.....sometimes, it proves to be cumbersome. Of course there is no doubt about receipt of payment.
Then the buyer said you know we buy lot of things for our canteen like utensils, vessels, etc. which you could supply. We are not in the business of supplying these items.
Finally the buyer wanted to negotiate the price. There was no scope for any reduction!!
Then I suggested that since the company buys regularly from ABC company utensils and other canteen equipment they could take the freezer from the very same company who are distributors for freezers.
Still the buyer was keen to purchase from me and wanted reduction in price.
I told him: If you want the item, this is our final price. If you want it at a slightly reduced price I have shown you the place from where you can get it and whom you say is your supplier.
Why can't they appreciate this service of showing them where to get the item they wanted at their terms?