Wednesday, May 20, 2015

Free installation !! (Really free !!!)



Free installation !! (Really free !!!)
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Free installation, free stabilizer, free delivery ... these are all standard terms nowadays.
Ofcourse we all know nothing is free and the costs are "Built-in".
But there was a time when I used to give free installation - really free with no hidden costs.
We were maintaing 300 plus air-conditioners for a leading bank. More than 200 machines were in its head-office situated within 200 metres away from my service centre.
We had AMC for all the machines and a technician and two assistants were always present in the Bank.
The bank would now and then call for tenders to buy air-conditioners.
We would quote for the air-conditioner and stabilizer at the cost price to us. Installation: free.
You see anyway our people were there (their salary etc. already taken care of in AMC income...) and they would install the air-conditioner/s.
THIS is surely free installation !! (And the AMC income would go up by as many numbers the next year).

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