Sunday, April 14, 2013

Why are you asking me so many questions?

Almost every other day a customer will come up with this question:

"I asked you the price of air-conditioner. Why are you asking me so many questions?"

Quite a few get irritated. Because before I suggest a model and give the pricing, I should definitely
have the answers for my following questions:

(1) Where do you live?
(2) Is it you own house or rented?
(3) In which floor do you reside?
(4) Do you have proper electric connection to run an ac?
(5) What is the approximate room size?
(6) How are we going to fix the unit?

When I explain them why answers to these and a few other questions are important, they appreciate the
fact. Half my sale is done.

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