The other day the subject of bricks came up for discussion.
A young service executive Dharmesh had quoted:
" A successful man is one who can lay a firm foundation with the bricks others
have thrown at him"
Quite appropriate for a service executive to have given the above quotation, for the people in service are the ones who receive the brickbats, not the bricks. Substitute brickbats for bricks in the above quote!
A service call is to be attended to immediately without a second reminder and the service person should have a sincere approach.
Sathya Sai Baba said: "I have no enthusiasm to visit the houses of the people, nor have I any disinclination to do the same. I do not care for the brick and mortar structures in which you
live; I care to visit and reside in your hearts".
If the serviceman has the right attitude towards service, he will surely receive the boquets
when he goes in response to the brickbats!
AC Dealers: Build your brick and mortar business, brick by brick! Welcome the brickbats and try to get boquets in return!